The participant from Switzerland is dissatisfied that he gained a reward mechanically. In the end, the specific situation was resolved as the participant was allowed to withdraw cash he additionaly deposited plus the criticism is fixed.
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The participant from Germany requested a withdrawal under two weeks before distributing this complaint. The payment hasn’t been processed nevertheless. The player later verified that the withdrawal was processed successfully, thus we marked this criticism as solved.
This casino forbids sure betting designs or tactics (regardless if enjoying and not using a reward), but we haven't witnessed this rule being used towards players still.
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Umberto, a participant from Italy, is complaining that he has presently been watching for his withdrawal for greater than fourteen times. This scenario was effectively resolved.
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The Grievances Crew had intervened and facilitated communication among the participant as well as the casino. After their intervention, the On line casino experienced eventually responded on the participant's request. The difficulty were effectively fixed as well as the player experienced expressed her gratitude for your Problems Crew's assistance.
The player from Italy experienced their next withdrawal authorized with no lender facts required. The participant received his withdrawal, consequently we marked this criticism as 'settled'.
The participant from Portugal is encountering problems opening a different account. We turned down the grievance because the participant failed to respond to our messages and concerns.
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